BPS service aims at managing and implementing a certain business process more efficiently. 

It is different from BPO that focuses on reducing cost and/or increasing productivity. The client can select the whole business process or a part of it.

BPS service enables the client firm to improve business process and use resources in effective and efficient manner taking advantage of the best skills and practices. This benefit helps them develop new business opportunity and make an entry into a new market as well. Furthermore, partnering with the reliable BPS service makes easier access to new technology, competence, intellectual and physical resources that the client does not possess. Consequently, the client firm becomes more competitive by supplying better products and value-added services into the market. 

The BPS service of TPS is characterized as a solution provider based on the systematic and analytic information of operating and financing activities of the client. Such high-quality information enables top management to make a strategic decision for improving revenue, developing new business, and optimal allocation of the limited resources. 

The First thing is to define the core functions that generate sales and profits for a firm. The remained functions are widely classified as the non-core functions which can be replaced as BPS service. In general, the core functions are strategic decision making, R&D, sales & marketing. In the meantime, finance, accounting, tax and HRM are regarded as non-core essential functions, while security, facility maintenance, and operating cafeteria as non-core simple functions. 

BPS service for business support activity function (also known as back-office function) of a firm means to employ outside specialized service aiming at benefiting from their expertise based on contract and reciprocity. This service includes non-core activities such as architecting business strategy (sometimes), financing, accounting, payroll tax, human resources management etc. 

It is because that business support activities are literally such as administrative and supportive functions, that are not core parts for generating revenue directly. However, if these functions do not work effectively, the firm is likely to lose growing momentum. Particularly, lack of quality information may lead top executives lose sight of reality and distort reasoning. Consequently, the malfunction as well as ineffective management of revenue can jeopardize the business onward. By using BPS service, the clients can solve all these problems at once. 

Absolutely not! TSP is proud of its’ staffs and employees armed with seasoned experiences and expertise in various industrial fields. The proven track record and enormous success stories of our service must convince you of high quality of service you anticipate. 

No. TSP does not offer statutory audit and tax service. Instead, we provide our client’s CPA or licensed tax accountant with all financial data and relevant information necessary for statutory audit and/or tax service on behalf of our client. Thus, our customer can strive to achieve their business objective only without worrying about tax issue. 

TSP is committed to protecting our client’s trade secret and confidential information, which is the fundamental of our business. We are devoting ourselves to protect the client’s undisclosed information by means of all physical, electronic safety measures. We also take the legal responsibility for the confidentiality by stipulating the relevant clause on the contract. 

Our service offerings are designed to streamline the customer’s business process by simplifying decision making process except legally required jobs like Tax and Labor issues that are out of our service scope. Our customer can be benefited from the new innovative business process and/or improving existing process offered by TSP, even beyond the limit of physical and spatial condition. Recently, we released a novel, user-friendly mobile app, ‘TSP Customer Management System’ which enables the customer to monitor the ongoing business performance real time 24/7 in line with this digital transformation age. 

It depends on the contract for the scope of service as well as the level of performance required. Please refer to the table herein. 

Both TSP and the client firm set up certain task goals in advance through mutual discussions. The agreed task goals are supposed to be the base for the performance to measure. The task goals are based on the specific task orders related to annual KPI of the client firm. The task orders may include business restructuring, dissolving ‘growing pain’, budget management, efficient management of AR and inventory, financing, improving interest rate, reengineering internal business process, education and training. Once the task goals are agreed and fixed, the performance of TSP service becomes measurable at the end of the period. The level of customer satisfaction can be measured simultaneously during the same assessing cycle.